In a recent fit of sanity I chopped up my last two remaining credit cards. I have a debit Visa card for credit necessities and, while I'm certainly not in "trouble," I really don't like being in debt.
On Saturday I received my Citibank bill. Normally I don't scrutinize my bills too closely. I just figure out how much I'm going to pay and do it all online. For some reason, however, I took the time to peruse this bill. In a tiny font at the bottom of bill I noticed my APR, 27.something-or-other percent.
I immediately knew that this had to be incorrect but couldn't be bothered to deal with it over the weekend. Finally this morning I e-mailed customer support. They responded by saying that according to my agreement with them my APR could be increased if I was past due with any creditor. This, in itself seems completely absurd. It also, however, is completely incorrect. I'm not past due with anyone. I then responded by saying that this had to be an error. Their retort? "We're sorry for the error. We're resetting your APR to its inital rate immediately."
The moral of the story is, of course, if you have a Citibank card you need to check your APR immediately. Seems to me like nothing short of a big ol' scam.
Posted by mikewolf at September 08, 2003 04:57 PM