So I get home from work last night and have a whole stack of Christmas cards to open. As I'm opening them I notice that there's an envelope from my insurance company. Even more cheer, I think! Surely it's the reimbursement check for my wheelchair.
Um. No. I go into a fit of panic when I open the letter to find that my claim had been denied. The whole $3009.00 was mine alone. Seems that I didn't get the required "pre-approval." Mind you, the office manager here called to find out what I needed to do. They simply told her to send in the receipts afterward, which I did. They never mentioned any pre-approval other than that phone call.
I think it may work out. The first person she spoke with saw her call in their system. We still have to go through an appeal process. Wish me luck.
Posted by mikewolf at December 20, 2002 10:26 AMI wish you gobs and gobs of sticky, gooey, sugar coated, sparkling, shiney luck!!
Posted by: Cassie on December 20, 2002 10:54 AMI should add that a phone call from the lovely and amazing Cassie was about all that kept me from going over the edge last night. Well, and a nice glass of wine... :-)
Posted by: mrw on December 20, 2002 11:21 AMHey, that's right - luck *is* gooey and sticky, isn't it? If I was a gambler, I probably would have known that...
(back to holiday cdr comp creation. yeah, it's gonna be late...)
Posted by: deano on December 20, 2002 12:37 PMbiting my tongue on bad "lady luck" joke...
Posted by: mrw on December 20, 2002 12:52 PMAn insurance company is like an onion - TONS of layers - terribly bureaucratic. Be persistent and do NOT take no for an answer. The best thing you can do if you hit a wall is keep saying "I'd like to discuss this with your boss, please," repeatedly, until eventually you end up with the big cahuna, who will do anything within his power to placate you. Do NOT give up. And your agent should be doing their damndest on this to get help for you as well. There's no excuse for this. If your adjuster isn't budging, go over his or her head. There's no reason this should be denied. That's ridiculous. Let me know if you need any advice.
Posted by: Paige on December 20, 2002 02:09 PMIf It is your Medical Insurance co and you need help Just call me!! I am still (for now at least) working for one.
Posted by: Christy on December 20, 2002 04:08 PMi feel for you. whenever an insurance company is concerned, there is pain. good luck!
Posted by: nikki g. on December 21, 2002 10:42 PMInteresting post.
Posted by: atkins diet on November 17, 2003 01:43 AMI'm having problems displaying your style sheet - maybe because I'm running safari on OSX?
Posted by: life insurance on November 23, 2003 04:58 PM